Description

Captivation Software is looking for a senior level systems engineer with experience and interest in actively interacting with users to translate their experience with our technology stack into actionable work items

Requirements

Security Clearance:

• Must currently hold a Top Secret/SCI U.S. Government security clearance with a favorable Polygraph, therefore all candidates must be a U.S. citizen

Minimum Qualifications:

• Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
• Five (5) years of additional SE experience may be substituted for a bachelor’s degree.

Required Skills:

• Document user operations using front-end tools to assist in test plan development
• Assist documenting the architecture, dataflows and workflows that make up a complex technology solution.
• Actively perform outreach for issues reported via our service desk to ensure clarity and completeness
• Actively perform outreach to ensure solutions (i.e. bug fixes, enhancements, etc.) meet customer needs
• Assist DevOps team with updating and maintaining System Health & Status tools
• Assist monitoring the health of the system during duty hours
• Maintain existing architecture documentation by working with team leads to understand impact of work in progress
• Assist the team in identifying risks and mitigations
• Assist TTO Lead with weekly status reporting
• Assist team leads with Sprint activities: planning, ticket maintenance, retrospective
• Assist team leads with or Lead documenting release notes

This position is open for direct hires only. We will not consider candidates from third party staffing/recruiting firms.