ServiceNet
ServiceNet is hiring a Site Manager to join its team in Halyoke, Hampden County, overseeing the Developmental Brain Injury Services program.
About the Role
As a Site Manager, you will provide leadership and operational oversight for a residential facility that supports individuals with developmental brain injury. This full‑time position operates on the second shift and offers a competitive hourly rate of $19.57‑$22.53. You will be part of a organization that values advancement, ongoing training, and comprehensive benefits.
What You'll Do
- Direct daily operations of the residential site, ensuring smooth shift transitions and adherence to schedules.
- Supervise, coach, and evaluate direct support staff, fostering a collaborative and supportive team environment.
- Implement and monitor individualized care plans in coordination with clinical and therapeutic teams.
- Maintain compliance with state regulations, agency policies, and health‑and‑safety standards.
- Manage administrative tasks such as staffing rosters, incident reporting, and inventory of supplies.
- Facilitate staff training sessions, including mandatory certifications and professional development opportunities.
- Act as the primary point of contact for families, guardians, and external service providers.
- Participate in quality improvement initiatives and contribute to program growth and advancement opportunities.
What We're Looking For
- Proven experience in a supervisory or leadership role within human services, healthcare, or a related setting.
- Solid understanding of developmental brain injury and the unique needs of the population served.
- Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
- Excellent communication and interpersonal abilities, capable of building trust with staff, clients, and families.
- Commitment to fostering a culture of respect, dignity, and person‑centered care.
- Availability to work the second shift and flexibility to cover occasional overtime as needed.
About ServiceNet
ServiceNet is a nonprofit organization dedicated to providing high‑quality, community‑based services for individuals with intellectual and developmental disabilities, brain injuries, and mental health challenges. With a focus on opportunity for advancement, paid time off, tuition assistance, 401(k) with matching, dental, health, and vision insurance, ServiceNet invests in the growth and well‑being of its employees while delivering compassionate care to those we serve.
How to Apply
- Direct daily operations of the residential site, ensuring smooth shift transitions and adherence to schedules.
- Supervise, coach, and evaluate direct support staff, fostering a collaborative and supportive team environment.
- Implement and monitor individualized care plans in coordination with clinical and therapeutic teams.
- Maintain compliance with state regulations, agency policies, and health‑and‑safety standards.
- Manage administrative tasks such as staffing rosters, incident reporting, and inventory of supplies.
- Facilitate staff training sessions, including mandatory certifications and professional development opportunities.
- Act as the primary point of contact for families, guardians, and external service providers.
- Participate in quality improvement initiatives and contribute to program growth and advancement opportunities.
What We're Looking For
- Proven experience in a supervisory or leadership role within human services, healthcare, or a related setting.
- Solid understanding of developmental brain injury and the unique needs of the population served.
- Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
- Excellent communication and interpersonal abilities, capable of building trust with staff, clients, and families.
- Commitment to fostering a culture of respect, dignity, and person‑centered care.
- Availability to work the second shift and flexibility to cover occasional overtime as needed.
About ServiceNet
ServiceNet is a nonprofit organization dedicated to providing high‑quality, community‑based services for individuals with intellectual and developmental disabilities, brain injuries, and mental health challenges. With a focus on opportunity for advancement, paid time off, tuition assistance, 401(k) with matching, dental, health, and vision insurance, ServiceNet invests in the growth and well‑being of its employees while delivering compassionate care to those we serve.
How to Apply
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore ServiceNet online
Working in Halyoke, Hampden County
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Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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