Coordinator, Learning & Development (US Hours)

The Learning & Development Coordinator is a junior-to-mid level operational role sitting at the heart of Third Bridge’s commercial onboarding and enablement programmes. Reporting into the Learning & Development function, you will be focused on the Commercial organisation and enablement engine that keeps training schedules running smoothly across our CPE, PE, and Asia sales and account management teams. They are a highly organised, proactive do-er who thrives on detail and complexity, working closely with L&D and Commercial Enablement to ensure new joiners receive a seamless and consistent onboarding experience.

The working hours for this role would be:
Monday – Thursday (4PM – 1AM IST)
Friday (9AM – 6PM IST)

Responsibilities:

Scheduling & Programme Coordination

• Own the end-to-end scheduling of commercial onboarding training sessions across all cohorts, ensuring calendar invites are accurate, rooms are booked, and the correct facilitators are included.
• Manage scheduling for both on-cycle cohorts and off-cycle new joiners who start outside of standard intake dates, maintaining continuity of the onboarding experience.
• Quality-check all scheduled sessions to ensure accuracy, especially when managing multiple overlapping programmes across global time zones.
• Maintain and track the full training schedule, ensuring adherence to the agreed programme syllabus, session order, and role-specific curriculum paths (e.g. Sales Rep vs. Associate, AM vs. AM Associate).

Facilitator & Stakeholder Management

• Act as the primary coordination point for facilitators across business units, managing communications around session delivery, availability, and last-minute changes
• Proactively flag scheduling conflicts or gaps and escalate to the relevant programme owner in a timely manner
• Liaise with Talent Acquisition and People teams to stay up to date on predicted new joiner start dates and cohort sizes, adjusting schedules accordingly

Programme Administration

• Support the upkeep of training materials and content on L&D platforms (e.g. Sana), adding new resources as directed by the Commercial Enablement Manager 
• Assist in tracking new joiner progress through onboarding programmes, including self-led and live training components
• Help ensure that role-specific tooling requirements are in place before a new joiner’s training begins 

Cross-functional Collaboration

• Work in close partnership with the L&D team to leverage existing scheduling infrastructure, tools, and processes while serving the commercial function’s specific needs 
• Serve as a reliable bridge between the Commercial Enablement Manager, L&D, and commercial business units, escalating issues and communicating clearly across teams

Qualifications:

• 1–3 years in a coordination, operations, or programme administration role, ideally within a commercial enablement environment.
• Organisational skills: Exceptional attention to detail; comfortable managing multiple schedules, stakeholders, and priorities simultaneously without dropping the ball 
• Adaptability: Confident working in a fast-moving environment where start dates, cohort sizes, and programme structures can shift at short notice 
• Strong written and verbal communication skills; able to liaise confidently with senior facilitators and stakeholders across multiple regions and time zones.
• Comfortable working across calendar tools, LMS platforms (e.g. Sana), and collaboration tools (e.g. Google Workspace, Slack). 
• An interest in or understanding of commercial sales environments is a plus as this role sits at the interface of L&D and a high-growth commercial organisation.
• Works well in a matrixed environment, comfortable reporting into one function while serving the needs of another.

Additional information:

How will you be rewarded? 

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy “Winter Fridays.”
• Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered