Analyst, Commercial Analytics

About the Role

Third Bridge is looking for a Commercial Analytics & Data Quality Specialist to join our Commercial Analytics Centre of Excellence, based in Mumbai. This is an operationally critical role at the heart of our commercial data function, responsible for ensuring the accuracy, consistency, and integrity of data across our commercial systems and reporting outputs.

This is a role for someone methodical, confident, proactive, and someone who takes pride in the quality of their work and is not afraid to hold others accountable to the same standard.

What You Will Do

Data Quality & System Hygiene

• You will own the ongoing monitoring of data quality across our core commercial systems, primarily Salesforce, by identifying gaps, inconsistencies, and errors in how data is captured, raising and tracking tickets to resolve issues at source, and maintaining a clear log of recurring problems so that systemic issues are visible and prioritised.

Root Cause Diagnosis & Process Improvement

• You will go beyond fixing individual errors to understand why they are happening. You will work with Commercial Operations and system owners to simplify or restructure workflows where needed.

Stakeholder Coaching & Accountability

• You will be the day-to-day point of contact for commercial teams on data input standards. This means coaching Sales and AM teams on correct Salesforce usage, by building clear reference guides and SOPs. You will need to adapt your communication style across seniority levels and regional contexts.

Reporting Support & Validation

• You will support the production of regular commercial reporting cadences by preparing, validating, and sense-checking datasets before they reach stakeholders.

Cross-functional Coordination

• You will partner with Commercial Operations, Enablement, and central Analytics to ensure data issues are visible, prioritised, and resolved. You will work across regions and time zones, and contribute to the ongoing improvement of data input processes across the commercial organisation.

What We Are Looking For

Experience & Background

• 4–6 years in a data operations, sales operations, CRM management, or commercial analytics role
• Experience working within a global organisation, collaborating with stakeholders across multiple regions and time zones
• Demonstrated ability to engage effectively across seniority levels, from frontline sales teams to senior commercial leadership
• Strong working knowledge of Salesforce, including data structures, field-level hygiene, and common input failure modes
• Proven ability to diagnose root causes of data quality issues and translate findings into actionable process improvements
• Experience coaching or holding non-technical stakeholders accountable to data standards

Skills & Attributes

• Close attention to detail with a structured, methodical approach to problem-solving
• Strong spoken and written communication skills in English; able to produce clear SOPs and reference documentation
• Proficient in Excel or Google Sheets for data validation and reconciliation work
• Power BI experience preferred or familiarity with other BI tools (e.g. Looker, Tableau). We will support skill development in this area
• Basic SQL knowledge is a plus; we provide coaching and training for the right candidate who is motivated to develop technically

How will you be rewarded? 

• Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience.
• Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure.
• Learning & Development: Receive a personal development reimbursement yearly for customised learning programs. Additionally, a dedicated budget supports studies and job-related qualifications.
• Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health.
• Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC.
• Flexibility: Embrace our work-from-anywhere policy, hybrid work options, and enjoy “Winter Fridays.”
• Fun at Work: Unwind in our breakout area with games like foosball, Table Tennis, and PlayStation5.
• Snacks & Refreshments: Stay energised with daily snacks, tea, and coffee provided.
• CSR Days: Contribute to social responsibility with 2 CSR days annually – take time off to volunteer.
• Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.