- Full Time
- Hong Kong
Sotheby's at a glance
sothebys.com- Founded 1744
- Employees 1617
SEC filings mentioning "Sotheby's": 871 — search EDGAR
Source: Wikipedia
Sotheby's
ABOUT SOTHEBY’S
Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.
THE ROLE
Sotheby’s is looking for a Client Experience Coordinator based in Hong Kong. As an integral part of the Client Experience team, the Client Experience Coordinator supports clients through the post-sale process delivering excellent client service in accordance with best business practice and Company policy.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO
- Ensure post-auction process and service level agreements (SLAs) are delivered in a timely and professional manner
- Provide support to clients on a day-to-day basis such as assisting in phone, email, arranging shipping payment, and in-person enquiries in a timely manner
- Issue timely and accurate client communications
- Work with Shipping Coordinator to organize shipping quotes and deliveries
- Ensure financial transactions comply with corporate governance
- Partner with other business areas to respond to client inquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
- Manage property releases for non-sale inventory
- Participate in ad hoc projects
KEY SKILLS AND EXPERIENCE
- Degree in business administration or equivalent field preferred
- 1-2 years’ relevant work experience
- Exceptional client service skills including strong verbal and written communication skills
- Operationally minded with an appetite for technology
- Ability to multi-task, prioritize and manage challenging deadlines
- Creative problem solver with ability to act quickly and effectively under pressure
- Highly organized and detail oriented
- Logical and practical thinking, with excellent resourcefulness and problem-solving skills
- Self-motivated, enthusiastic, and able to work both independently and as part of a team
- Strong knowledge of Microsoft Office – prior experience with SAP is preferable
- Fluency in English, Cantonese, and Mandarin essential. Must be able to read and write Traditional Chinese
To view our Candidate Privacy Notice for the US, please click here.
To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here.
The Company is an equal opportunity employer and considers all applicants for employment without regard to race (including, without limitation, traits historically associated with race, such as natural hair, hair texture, and protective and treated or untreated hairstyles), color, creed, religion, sex, sexual orientation, marital or civil partnership/union status, national origin, age, disability, pregnancy, genetic predisposition, genetic information, reproductive health decision, sexual orientation, gender identity or expression, alienage or citizenship status, domestic violence victim status, military or veteran status, or any other characteristic protected by federal, state/province or local law. The Company complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it operates.
To apply for this job please visit job-boards.greenhouse.io.
Explore Sotheby's online
What people say about Sotheby's
- The Museum of Modern Art Research Dataset
- The economic logic of some amazingly awful websites
- Popcorn Time in Your Browser
- Ask HN: Which book are you reading these days?
Recent news
- Sotheby’s snaps up Majestic Realty Collective - RealEstateNews.com
- Man jailed as Sotheby’s due diligence foils antiquities fraud - The Art Newspaper
- Brunson’s NBA Finals Jersey Sells for $1 Million at Sotheby’s - Bloomberg.com
- An Auction of Karl Lagerfeld Sketches Nets More Than 700,000 Euros - WWD
- Michael Jordan takes his place next to Monet and Picasso as Sotheby’s makes its mark in sports memorabilia - Sports Collectors Digest
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Hong Kong
Weather right now in Hong Kong: checking… · Local time: · Air quality: · Daylight: · UV index:
Hong Kong is a special administrative region of China. Situated on China's southern coast just south of Shenzhen, it consists of Hong Kong Island, Kowloon, and the New Territories. With 7.5 million residents in a 1,114-square-kilometre (430 sq mi) territory, Hong Kong is the fourth-most densely populated region in the world.
National unemployment rate in Hong Kong: 2.8% — via World Bank
- Elevation 38m (125 ft)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
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