Obsidian Security
Obsidian Security is the leading SaaS security platform, trusted by global enterprises like Snowflake, T-Mobile, and Algolia. We protect 200+ organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world’s largest Fortune 1000 and Global 2000 companies.
Founded in 2017 and backed by top investors like Greylock, Obsidian was built to close a critical gap: securing SaaS apps where business happens—Microsoft 365, Salesforce, and hundreds more. The company does this by offering a complete SaaS security platform to reduce risk, detect and respond to threats, and prevent breaches at the source. Obsidian was built by leaders who redefined endpoint and identity security at CrowdStrike, Okta, Cylance, and Carbon Black. Now, they’re transforming how SaaS is secured.
With AI driving rapid SaaS growth and complexity, agentic AI tools gain privileged access to sensitive data through integrations, creating new risks most security tools miss. Obsidian uniquely detects anomalous OAuth token activity and manages integration risks. Major announcements are on the horizon. Recognizing that SaaS security needs to evolve, Obsidian enables growing organizations to start with a lightweight, prevention-focused browser extension and expand coverage over time.
With global momentum, a growing partner ecosystem including SentinelOne, Databricks, and Google Cloud, and a major fundraise ahead, Obsidian is scaling rapidly toward long-term growth and IPO readiness.
About the Role:
We are building a new engineering team focused on handling high-priority customer needs and operational escalations while protecting the broader engineering organization from disruption.
The Customer Platform Engineering (CPE) team addresses urgent investigations, customer-blocking issues, executive requests, and rapid solution development that require immediate engineering attention. This team ensures that core engineering groups can remain focused on roadmap delivery while critical issues are resolved quickly and effectively. Members of this team act as experienced generalists who can move across systems, diagnose complex problems, and coordinate with multiple teams to deliver solutions under time pressure. This role is ideal for engineers who enjoy solving ambiguous problems, working across the stack, and delivering high-impact solutions in fast-moving situations.
Responsibilities:
- Triage and resolve urgent customer escalations and production issues
- Investigate complex system behavior and diagnose cross-service problems
- Develop rapid prototypes and proofs of concept to address customer needs
- Support pre-sales engineering with technical validation and feasibility analysis
- Respond to high-priority internal requests requiring rapid engineering response
- Coordinate with multiple engineering teams to unblock critical work
- Implement targeted fixes and document findings for long-term product improvements
- Identify systemic issues and recommend structural improvements to core engineering teams
- Contribute to internal tooling, runbooks, and operational processes that improve response time and reliability
- Leverage modern AI engineering tools to accelerate investigation, debugging, and solution development
Scope of Work:
This team focuses on rapid response and targeted engineering execution rather than long-term product ownership. The role will primarily involve:
- Urgent investigations
- Customer-blocking issues
- Cross-team coordination
- Rapid solution development
Qualifications:
- 6+ years of software engineering experience
- Strong proficiency in GoLang and/or Python
- Strong troubleshooting and debugging skills across distributed systems
- Ability to quickly understand and work within unfamiliar codebases
- Experience working across multiple layers of the stack (backend, frontend, infrastructure, APIs, data systems)
- Strong communication skills and ability to coordinate across teams
- Comfortable working in high-priority, time-sensitive situations
AI & Developer Productivity
- Proficiency using modern AI-assisted development tools (e.g., Claude, Copilot,
- ChatGPT, or similar) to accelerate coding, debugging, and investigation
- Ability to effectively prompt, validate, and integrate AI-generated solutions while maintaining strong engineering judgment
- Experience incorporating AI tooling into engineering workflows to improve speed and operational effectiveness
Preferred:
- Experience supporting enterprise SaaS products
- Experience with production incident response or escalation engineering
- Familiarity with cloud platforms and modern infrastructure (e.g., Kubernetes,
- AWS, GCP)
Employee Benefits
Our competitive benefits packages are designed to support our employees’ well-being, both at work and at home. Our US based employees enjoy:
- Competitive compensation with equity and 401k
- Comprehensive healthcare with dental and vision coverage
- Flexible paid time off and paid holiday time off
- 12 weeks of new parent or family leave
- Personal and professional development resources
For more details on our US benefits, or for information on our international benefits, please see here.
Pay Transparancy
Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location, as well as the knowledge, skills and experience of the candidate. In addition to a competitive base salary, this position is eligible for equity awards and may be eligible for sales commission or incentive compensation based on the role or function within the company.
At Obsidian, we are proud to be an equal-opportunity employer. We value diversity and hire for talent, passion, and compassion. In compliance with federal law, all persons hired will be required to submit satisfactory proof of identity and legal authorization. If you have a need that requires accommodation, please contact accommodations@obsidiansecurity.com
Information collected and processed as part of any job applications you choose to submit is subject to Obsidian’s Applicant Privacy Policy.
To apply for this job please visit job-boards.greenhouse.io.
Explore Obsidian Security online
Working in Manchester, Greater Manchester
Manchester is the city at the centre of the eponymous county of Greater Manchester in North West England. It had a population of over 589,000 in 2024. It borders the Cheshire Plain to the south, the Pennines to the north and east, and the city of Salford to the west. The two cities and the surrounding towns form one of the United Kingdom's most populous conurbations, the Greater Manchester Built-up Area, which has a population of 2.87 million.
England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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