CommerceIQ
The Company
CommerceIQ is building the AI platform that runs commerce for the world’s largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.
Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg’s. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.
Key Responsibilities
- Participate in L1/L2 on-call support and drive incident management to resolution
- Manage AWS/GCP IAM, access requests, VPN, SSO, and JumpCloud administration
- Support ArgoCD, GitHub, GitHub Actions, Jenkins, and CI/CD pipeline operations
- Administer Vault, PagerDuty/Oppex, Facets, Groundcover, and New Relic monitoring
- Handle configuration changes, user onboarding/offboarding, and security requests
- Support Databricks, Snowflake, Airflow, Dagster, Elasticsearch, and database operations
- Review cloud invoices and support cost optimization initiatives
- Assist with SOC2 audits, key management, and compliance activities
- Drive the rollout of New Relic and Oppex migrations across teams
- Maintain and improve operational documentation and runbooks
Requirements
- 2–5 years of experience in Cloud Operations, DevOps, SRE, or Infrastructure Support
- Hands-on experience with AWS and/or GCP cloud platforms
- Basic Kubernetes knowledge and container concepts
- Experience with IAM, monitoring, and troubleshooting production systems
- Familiarity with GitHub, CI/CD pipelines, and cloud security concepts
- Strong communication, collaboration, and problem-solving skills
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.
To apply for this job please visit job-boards.greenhouse.io.
Explore CommerceIQ online
Working in Bengaluru, India
Bengaluru, also known as Bangalore, is the capital and largest city of the southern Indian state of Karnataka. As per the 2011 census, the city had a population of 8.4 million, making it the third most populous city in India and the most populous in South India. The Bengaluru metropolitan area had a population of around 8.5 million, making it the fifth most populous urban agglomeration in the country. It is located towards the southern end of the Deccan Plateau, at an altitude of 900 m (3,000 ft) above sea level. The city is known as India's "Garden City", due to its parks and greenery.
Karnataka is a state in the southwestern coast of India. It was formed as Mysore State on 1 November 1956, with the passage of the States Reorganisation Act, and renamed Karnataka in 1973. The state is bordered by the Lakshadweep Sea to the west, Goa to the northwest, Maharashtra to the north, Telangana to the northeast, Andhra Pradesh to the east, Tamil Nadu to the southeast, and Kerala to the so
Source: Wikipedia (state)
Market context
- Similar listings in Bengaluru, Karnataka, India 1
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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