ASM at a glance
americansamoa.gov- Founded 1899
Source: Wikipedia
ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Supervisor Engineer (team lead), Software Support
At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.
As a Supervisor Engineer, Software Support, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers.
Responsibilities:
- Oversee the day-to-day operations of the support team, including task assignment, workload distribution, and monitoring punctuality and backlog management.
- Act as the final point of contact for complex or high-priority customer escalations, ensuring timely and effective resolution.
- Provide coaching and professional development for staff, identifying training needs and creating individualized development plans.
- Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions.
- Guide your team members to create bug reports for the developer to use when fixing the bug.
- Travel to customer sites to support installations, training, and troubleshooting of ASM products.
- Talking to the account team and GPS group (not directly with the customer) when investigating reported issues.
Minimum Qualifications
- BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field.
- Proven ability to motivate, inspire, and foster a collaborative team culture.
- Strong troubleshooting skills in hardware and software, with familiarity data structure, networking, algorithm and modern operating systems (Windows).
- Software development or test (QA) experience.
- Ability to travel 10-25% domestic and international.
Preferred Qualifications
- Preferred expertise in C++, C#, Python, Gitlab\Github.
- Experience with semiconductor equipment preferred
- Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
To apply for this job please visit www.asm.com.
Explore ASM online
What people say about ASM
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Recent news
- Wiz ASM for any environment, any risk, everywhere - wiz.io
- ASM International names KPN's Chris Figee as new CFO - Reuters
- Is Avino Silver & Gold Mines (TSX:ASM) Undervalued Following Its Recent Pullback? - Yahoo Finance
- ASM announces details of the Q2 2026 conference call and webcast - GlobeNewswire
- Asm. LaShae Sharp-Collins’s Bills Addressing Child Support Debt and Retail Theft Punishment Move Forward - The San Diego Voice & Viewpoint
Aggregated from public discussions and news; opinions are the authors’ own.
Working in US > Arizona > Phoenix
Weather right now in US > Arizona > Phoenix: checking… · Local time:
Arizona is a landlocked state in the Southwestern United States, sharing the Four Corners region with Colorado, New Mexico, and Utah. It also borders Nevada to the northwest and California to the west, and shares an international border with the Mexican states of Sonora and Baja California to the south and southwest. Its capital and largest city is Phoenix, which is the most populous state capital
Source: Wikipedia (state)
Market context
- Similar listings in US > Arizona > Phoenix 1
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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