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Customer Service Representative – State Farm Agent Team Member

  • Full Time
  • Anywhere
  • 45000-65000 USD / Year

Dan Anderson - State Farm Agent

Join Dan Anderson - State Farm Agent as a Customer Service Representative in Forada, Stearns County, serving the greater Saint Cloud area. We're seeking a dedicated, detail-oriented professional to support our agency's mission of delivering exceptional insurance and financial services to our community.

About the Role

This is a full-time position supporting our growing team at Dan Anderson - State Farm Agent. You'll be the front line of customer service, handling inquiries, processing policy information, and ensuring every customer interaction reflects our commitment to excellence. The role offers a flexible schedule that works for your lifestyle, along with ongoing training and professional development opportunities.

What You'll Do

  • Answer customer inquiries via phone, email, and in person with professionalism and efficiency
  • Process policy documents and maintain accurate records in our agency systems
  • Assist customers with billing questions, claims inquiries, and coverage explanations
  • Schedule appointments and manage customer follow-ups
  • Support the agent team during new business quoting and renewals
  • Contribute to a collaborative, service-focused team environment

What We're Looking For

  • Strong communication and interpersonal skills with a genuine commitment to customer service
  • Organizational ability and attention to detail
  • Proficiency with computers and willingness to learn agency systems
  • Ability to multitask and manage a fast-paced office environment
  • Previous customer service experience is a plus, but we'll train the right person

About Dan Anderson - State Farm Agent

Our agency has served the Saint Cloud community with integrity and expertise since 2000. Led by a dedicated team member with over 30 years of State Farm experience and military service, we've been recognized as a Chairman's Circle agency for our performance and customer commitment. We invest in our team's success and growth.

What We Offer

  • Competitive salary with performance-based bonuses
  • Health insurance stipend
  • 401(k) retirement plan
  • Paid time off
  • Flexible work schedule
  • Comprehensive training and career advancement opportunities

How to Apply

Apply through this job listing to start your career in insurance and financial services with a trusted, established agency in Forada.

To apply for this job please visit www.adzuna.com.

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