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Lead Diagnostic Technician – Jeep Ram Dealership

  • Full Time
  • Anywhere

Susquehanna Automotive

Susquehanna Automotive is hiring a Lead Diagnostic Technician for our Longlevel, York County service facility. This full-time position offers the opportunity to lead diagnostic operations, mentor technicians, and work with modern Jeep and Ram vehicles in a collaborative, high-performance environment.

About the Role

As Lead Diagnostic Technician, you'll direct our diagnostic bay, managing complex vehicle troubleshooting while coaching and developing junior technicians. You'll work Monday through Friday, 7:30 AM to 4:00 PM, with rotating Saturday availability one weekend per month (7:30 AM to 1:00 PM) as part of our coverage model.

What You'll Do

  • Execute advanced diagnostics on Jeep and Ram vehicles using manufacturer software and specialized diagnostic equipment
  • Supervise diagnostic technicians to ensure quality, accuracy, and efficiency across all technical work
  • Troubleshoot multi-system issues involving electrical, mechanical, powertrain, and transmission components
  • Document findings thoroughly and present repair recommendations to service advisors and customers
  • Manage diagnostic workflow to meet service targets and uphold customer satisfaction standards
  • Engage in quarterly team and individual performance challenges that reward skill development and contribution

What We're Looking For

  • 7+ years of diagnostic and repair experience, ideally with Jeep, Ram, or other automotive brands
  • ASE Master Technician Certification focused on diagnostics (or equivalent qualifications)
  • Hands-on expertise with OBD-II scanners, manufacturer diagnostic tools, and service software
  • Demonstrated ability to lead, mentor, and train other technicians
  • Strong technical troubleshooting and problem-solving capability
  • Excellent communication and documentation skills

Why Join Our Team

We invest in our diagnostic leaders with competitive compensation that includes 20% premium pay for warranty diagnostics, full Multi-Point Inspection coverage, and competitive hourly rates. You'll be part of a collaborative service team that values expertise, supports one another, and recognizes achievement.

How to Apply

Submit your resume and qualifications through the job listing to apply. We look forward to meeting you.

To apply for this job please visit www.adzuna.com.

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