Client Service Associate 1

Join Public Consulting Group as a Client Service Associate 1 in Carson City and help deliver public sector solutions that make a real difference. This full-time position at our Carson Mall office is an excellent entry point for someone ready to build a career supporting government, health, education, and human services agencies across the country.

About the Role

As a Client Service Associate 1, you'll be the critical link between our consulting team and the public agencies we serve. You'll handle day-to-day client communications, manage documentation, and provide administrative support that keeps our projects running smoothly. This role requires strong attention to detail and a genuine commitment to delivering responsive, professional service.

What You'll Do

• Respond to client inquiries with accuracy and professionalism, ensuring prompt follow-up and resolution
• Maintain organized records and documentation for client projects and communications
• Schedule meetings, manage calendars, and coordinate logistics for project teams and client stakeholders
• Prepare reports, presentations, and materials that support consulting delivery
• Track project timelines and deadlines to keep work on schedule
• Serve as a liaison between internal teams and external clients, facilitating smooth collaboration

What We're Looking For

• Customer service or client-facing experience, either in a previous job or through volunteer work
• Excellent written and verbal communication skills
• Proficiency with Microsoft Office and ability to learn new software quickly
• Strong organizational skills and ability to manage multiple tasks
• A reliable, detail-oriented work style with genuine commitment to quality
• Bachelor's degree or equivalent professional experience

About Public Consulting Group

Since 1986, Public Consulting Group has partnered with public agencies to drive real improvements in health, education, and human services. Our 2,000-person team across the U.S. takes pride in creating solutions that improve lives and strengthen government operations. As a member of our Carson City office, you'll contribute directly to this mission while building your professional skills.

How to Apply

Ready to start your career with Public Consulting Group? Apply through this listing to submit your resume and tell us why you're interested in the Client Service Associate 1 position in Carson City.