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Principal Technical Program Manager, Amazon Customer Service

  • Full Time
  • Anywhere

Amazon

Amazon — International, King County

Description Come build the future of Amazon Customer Service (CS) with us. Quality & Escalation's vision is to deliver exceptional customer experiences that restore customer trust through continuous inspection, innovation, and improvement. Q&E exists to provides Tier 2 support to frontline teams when the 'Andon cord' is raised on customer experience issues. We resolve customer escalations across a…

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