Loading...

Customer Service Representative – State Farm Agent Team Member

  • Full Time
  • Anywhere
  • 50000-75000 USD / Year

Trey White - State Farm Agent

Join Trey White - State Farm Agent in Lumberton, Hardin County as a full-time Customer Service Representative and become the trusted voice our clients rely on for their insurance needs. This position offers the opportunity to make a real impact serving your community while growing your career in the insurance industry.

About the Role

As a Customer Service Representative, you'll be the primary contact point for clients calling or visiting our Lumberton office with questions, policy updates, and service requests. Working full-time in this position means providing consistent, knowledgeable support that keeps clients confident in their coverage and satisfied with our team.

What You'll Do

  • Respond to client calls and inquiries regarding auto, home, life, and business insurance products
  • Process new policies, renewals, coverage changes, and billing inquiries with accuracy
  • Manage client records, documentation, and file organization to support agency operations
  • Resolve customer concerns and questions about claims and coverage details
  • Educate clients on State Farm products, policy options, and available discounts
  • Coordinate scheduling and appointments between clients and our agent
  • Maintain professional communication and build positive relationships with every client interaction

What We're Looking For

  • Excellent communication skills, both verbal and written
  • Strong organizational and multitasking abilities in a fast-paced environment
  • Detail-oriented approach to handling sensitive client information and documents
  • Genuine enthusiasm for delivering exceptional customer service
  • Willingness to learn insurance terminology and product knowledge
  • Professional attitude and reliable attendance in a full-time capacity

What We Offer

  • Competitive salary with performance-based bonus opportunities
  • Health insurance coverage for you and your family
  • Paid time off and flexible scheduling options
  • Comprehensive training and ongoing professional development
  • Clear advancement opportunities within our growing agency

About Trey White - State Farm Agent

Our Lumberton agency is dedicated to serving Hardin County families and businesses with personalized insurance solutions and local expertise. We pride ourselves on building long-term client relationships and fostering a supportive team environment where every member can succeed.

How to Apply

If you're ready to launch your customer service career with a trusted insurance provider, apply now through this listing. We look forward to meeting you.

To apply for this job please visit www.adzuna.com.

Working in Lumberton, NC

Lumberton is a city in and the county seat of Robeson County, North Carolina, United States. As of 2020, its population was 19,025.

    Keep exploring on Get A Job.ai

    Not quite the right fit? Your next opportunity is a click away.

    Hiring instead? Post a job and reach candidates searching right now.