Restaurant Operations Support Manager- WinStar World Casino

Join Traditions Hospitality Group as a Restaurant Operations Support Manager in Thackerville, Love County, where you'll lead guest experiences and operational excellence at WinStar World Casino. We're seeking a General Manager-level leader ready to own operational success across our dining venues and step into critical leadership roles wherever the team needs you most.

About the Role

As a full-time Restaurant Operations Support Manager, you'll drive seamless operations in a high-volume casino hospitality environment. This is a dynamic leadership position designed for skilled operators who excel under pressure, move decisively, and build teams that consistently deliver exceptional service. You'll support our restaurant portfolio, collaborate across departments, and take ownership of guest satisfaction and operational metrics that directly impact the casino's reputation.

What You'll Do

• Oversee daily restaurant operations, including staffing, scheduling, and guest services across multiple venues
• Lead, mentor, and develop front-line and back-of-house teams to maintain high performance standards
• Monitor food costs, inventory, and P&L performance; implement strategies to improve margins and efficiency
• Ensure full compliance with health, safety, and food handling regulations
• Step into General Manager responsibilities when needed to support operational continuity
• Resolve guest concerns and operational challenges with swift, professional judgment
• Coordinate with casino departments to align dining operations with broader venue goals

What We're Looking For

• General Manager-level experience in full-service, high-volume restaurant or casino hospitality
• Proven leadership in fast-paced environments with ability to manage multiple priorities simultaneously
• Strong knowledge of restaurant operations, P&L management, and food service standards
• Excellent communication and conflict-resolution skills
• Flexible availability, including evenings, weekends, and holidays as needed
• Passion for guest experience and team development

About Traditions Hospitality Group

Traditions Hospitality Group is a leader in hospitality operations, delivering exceptional service experiences across premium venues. We invest in our leaders and teams, creating careers where expertise and dedication are valued.

How to Apply

Ready to bring your leadership to our team? Apply directly through this listing to be considered for the Restaurant Operations Support Manager position in Thackerville.