Customer Service Representative (CSR)

Join Jacam Catalyst Careers as a Customer Service Representative in Sterling, Rice County. We're seeking a detail-oriented professional to serve as the friendly voice and capable operations coordinator of our office.

About the Role

As a Customer Service Representative, you'll be the frontline connection between our company and customers, partners, and the public. This full-time position offers the opportunity to develop strong communication skills while managing diverse responsibilities that keep our office running smoothly.

What You'll Do

• Manage and operate our multi-line phone system with promptness and professionalism
• Greet callers, customers, and office visitors with warm telephone etiquette and courteous service
• Answer inquiries and provide accurate information to clients, the general public, and interested parties
• Receive, record, and deliver telephone messages promptly and accurately to team members
• Coordinate travel arrangements and logistics for internal staff and company operations
• Perform administrative tasks and office errands that support daily operations
• Maintain organized records and documentation

What We're Looking For

• Strong verbal communication and active listening abilities
• Professional telephone manner and genuine customer service orientation
• Capacity to multitask and prioritize in a dynamic environment
• Attention to detail and accuracy in message-taking and record-keeping
• Administrative and organizational strengths
• Dependable presence for this on-site position in Sterling, Rice County

About Jacam Catalyst Careers

Jacam Catalyst Careers is dedicated to building capable teams and supporting professional growth. We value clear communication, collaboration, and the talented people who drive our success.

How to Apply

To apply for this Customer Service Representative opportunity, please submit your application through this listing.