Pain Management Referral Coord

Join Baptist Health Deaconess Madisonville as a Pain Management Referral Coordinator, a full-time administrative role focused on streamlining patient referrals and appointment scheduling for our pain management practice in Madisonville, Hopkins County.

About the Role

The Pain Management Referral Coordinator is essential to our practice's operations, serving as the central point of contact for managing incoming referral requests, securing pre-authorizations, and coordinating patient appointments across multiple locations. This position combines organizational expertise with strong customer service skills to ensure every patient receives timely, efficient care from our pain management team.

What You'll Do

• Process and organize referral requests from multiple referring providers and locations
• Verify insurance coverage and obtain pre-authorizations and medical referrals
• Schedule and coordinate patient appointments with clear, timely communication
• Track and communicate appointment status updates to patients and referring providers
• Manage administrative tasks supporting the pain management practice's daily operations
• Maintain accurate records and documentation in compliance with healthcare standards
• Respond to patient inquiries and concerns with professionalism and compassion

What We're Looking For

• Proven experience in referral coordination, appointment scheduling, or healthcare administration
• Strong organizational skills with ability to manage multiple requests simultaneously
• Excellent customer service and communication abilities
• Proficiency with medical office software and standard computer systems
• Understanding of insurance pre-authorization and referral processes
• Ability to work independently under the supervision of the Pain Management Practice Manager
• Attention to detail and commitment to accuracy in healthcare documentation

About Baptist Health Deaconess Madisonville

Baptist Health Deaconess Madisonville is a trusted healthcare provider serving the Madisonville and Hopkins County community, delivering compassionate and comprehensive medical services to patients across the region.

How to Apply

If you're interested in this Pain Management Referral Coordinator opportunity with Baptist Health Deaconess Madisonville, please apply through this listing.