Bilingual Front Office Coordinator

Solano Law Firm is hiring a Bilingual Front Office Coordinator for our Birmingham, Jefferson County office. We're seeking someone fluent in English and Spanish who is committed to creating positive client experiences and ready to thrive in a dynamic legal environment. This is a full-time, on-site position.

About the Role

As our Bilingual Front Office Coordinator, you'll be the welcoming first point of contact for clients, attorneys, and visitors. You'll manage phone inquiries in both English and Spanish, schedule appointments, check in clients, and ensure every interaction reflects our firm's commitment to exceptional service and accessibility for our bilingual client community.

What You'll Do

• Answer, screen, and route incoming calls professionally in English and Spanish
• Greet clients and visitors, maintain reception areas, and create a welcoming atmosphere
• Schedule and manage appointments across multiple attorneys' calendars
• Process client intake forms, verify information, and route documents appropriately
• Support administrative operations including filing, copying, mail distribution, and records management
• Bridge communication between our office and Spanish-speaking clients to ensure clarity and understanding
• Handle client inquiries with professionalism and direct complex matters to appropriate staff

What We're Looking For

• Full professional fluency in English and Spanish (written and spoken)
• Demonstrated front office, receptionist, or customer service experience in a professional setting
• Strong organizational skills and ability to manage multiple priorities in a legal environment
• Excellent interpersonal skills and genuine commitment to helping clients
• Comfort with phone systems, scheduling software, and Microsoft Office applications
• Professional judgment, discretion with confidential matters, and careful attention to detail
• Ability to maintain composure and deliver quality work under the pressure of deadlines

About Solano Law Firm

Solano Law Firm serves the Birmingham area with a core commitment to bilingual legal services. We provide comprehensive representation to English- and Spanish-speaking clients and prioritize accessibility and professional communication for all who work with us.

How to Apply

Apply through this listing with your resume and a brief note about your interest in this Bilingual Front Office Coordinator position at Solano Law Firm.