Indigo Books & Music
Indigo Books & Music — Toronto, Ontario
Job Description The Customer Operations Leader is responsible for leading the execution of work that contributes to the customer experience and omni sales results. They provide coaching and feedback to Customer Experience Representatives (CERs) on Indigo's customer service model and on suggesting and selling Indigo products, promotions, and programs to our customers. They ensure our customers have…
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Working in Toronto
Toronto is the most populous city in Canada and the capital city of the Canadian province of Ontario. It is located on a harbour at the northwestern shore of Lake Ontario. The city is the fourth-most populous city in North America, behind Mexico City, New York City, and Los Angeles, with a census population of 2,794,356 as of 2021. The Greater Toronto Area (GTA) is constituted of Toronto proper and four surrounding regions, Peel, York, Durham, and Halton, and has a population of 6,712,341, while the Toronto census metropolitan area (CMA), with a somewhat different definition, has a population
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