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Customer Support Analyst (5312)

  • Full Time
  • Anywhere

SMX

SMX — Trenton, Mercer County

This role serves as the primary point of contact for users of a DoD financial management application, providing responsive support, clear communication, and operational coordination to ensure users can effectively access and use the system. In addition to user support, the role applies analytical thinking to evaluate user requests, identify recurring issues, and support cross-functional teams by t…

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