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Escalation Representative-Comm. Bank HO & Support-Customer Service

  • Full Time
  • Anywhere

Kotak Mahindra Bank

Kotak Mahindra Bank — Mumbai, Maharashtra

Description Grade-E0 Role- Customer Service Representative Job Description • Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products. • Following up on cases and get it closed within defined TAT • Liaise with Department in resolving the cases. Requirements: • Has customer …

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Working in Mumbai, India

Mumbai, also known as Bombay, is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India, with an estimated population of 12.5 million (1.25 crore). Mumbai is the centre of the Mumbai Metropolitan Region, which is among the most populous metropolitan areas in the world with a population of over 23 million. Mumbai lies on the Konkan coast on the west coast of India and has a deep natural harbour. In 2008, Mumbai was named an alpha world city. Mumbai has the highest number of billionaires of any city in Asia.

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