Service Writer (RV Service Advisor)

Join General RV Center as a Service Writer (RV Service Advisor) in Wixom, Oakland County, and become the trusted point of contact between our customers and our award-winning service department.

About the Role

As a Service Writer (RV Service Advisor) at General RV Center in Wixom, you are the face of our service operation. You guide RV owners through every step of the repair and maintenance process, translating their concerns into clear work orders and keeping them informed from check-in to completion. This is a full-time, on-site position ideal for a service-minded communicator who thrives on building lasting customer relationships.

Key Responsibilities

• Welcome RV owners, listen carefully to their concerns, and accurately document service and repair needs.
• Create detailed, accurate work orders and coordinate with technicians to ensure timely completion.
• Provide clear estimates, explain recommended services, and keep customers updated on the status of their RV.
• Serve as the primary liaison between customers and the service team throughout each visit.
• Deliver a friendly, professional experience that reflects our family-rooted values and passion for the RV lifestyle.

Qualifications

• Strong communication and customer service skills, with the ability to explain technical information in plain language.
• Excellent organization and attention to detail when managing multiple work orders.
• A team-oriented approach and a genuine enthusiasm for the RV community.
• Comfortable working on-site full-time at our Wixom, Oakland County location.

About General RV Center

Since 1962, General RV Center has grown into the nation's largest family-owned RV dealer, with locations across the country and a worldwide reach through our Internet Sales team. Our continued success is built on a dedicated team, deeply held family values, and a shared love for everything RV. Our Service Advisors stand at the heart of that experience, helping customers get back on the road with confidence.

How to Apply

Ready to bring your customer service talents to a respected, family-owned dealership? Apply for the Service Writer (RV Service Advisor) position at General RV Center in Wixom, Oakland County through our official listing: View full listing & apply.