SupportYourApp
We are looking for an enthusiastic and results-oriented Customer Success Specialist for our B2B clients. The ideal candidate will possess a blend of strong technical aptitude, account management expertise, and excellent communication skills to ensure our clients achieve maximum value from our complex product suite.
Requirements
- 1-2+ years of experience in a similar Customer Success, Implementation, or Account Management position
- Proven experience owning or contributing to client renewals and retention
- Hands-on experience with upselling / cross-selling within existing accounts
- Ability to forecast revenue and manage a portfolio from a commercial perspective
- Proven experience of setting up a complex B2B product with functional logic (e.g., Odoo, SAP, Microsoft Dynamics, or similar large-scale ERP/CRM/SaaS products)
- Customer-oriented and responsible attitude
- Fluent English both written and spoken
- Excellent presentation and account management skills
Benefits
- Fixed schedule
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Brazil
Brazil, officially the Federative Republic of Brazil, is the largest country in South America. It is also the world's fifth-largest country by area and the seventh-largest by population, with over 213 million people. Brazil is a federation composed of 26 states and a Federal District, which hosts the capital, Brasília. Its most populous city is São Paulo, followed by Rio de Janeiro. Brazil has the most Portuguese speakers in the world and is the only country in the Americas where Portuguese is an official language.
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