Customer Service Representative – State Farm Agent Team Member

Join the team at Andy Van Horn - State Farm Agent in Cheney, Lancaster County, where a Customer Service Representative plays a vital role in keeping policyholders confident, informed, and well cared for. If you thrive on helping people and building lasting relationships, this full-time opportunity is your chance to grow within a thriving insurance practice.

About the Role

As a Customer Service Representative - State Farm Agent Team Member, you will be the friendly first point of contact for clients seeking guidance, support, and answers about their coverage. Your day-to-day efforts will create the kind of memorable, positive interactions that fuel customer loyalty and contribute to the continued success of a respected local insurance agency.

Key Responsibilities

• Deliver outstanding service that builds trust and strengthens long-term client relationships.
• Respond to customer inquiries regarding policies, coverage options, and account details with accuracy and care.
• Assist clients with everyday requests, follow-ups, and account servicing needs.
• Support the agency's growth by identifying ways to better serve existing policyholders.
• Maintain organized records and ensure each interaction reflects professionalism and reliability.

Qualifications

• A genuine passion for helping people and solving problems.
• Strong communication and interpersonal skills, both written and verbal.
• Attention to detail and the ability to manage multiple tasks effectively.
• A team-oriented attitude and willingness to learn the insurance industry.
• Comfort working on-site in Cheney, Lancaster County for this full-time position.

About Andy Van Horn - State Farm Agent

Andy Van Horn - State Farm Agent is a community-focused insurance office serving clients in Cheney and the surrounding Lancaster County area. The agency is committed to providing dependable coverage and personalized service, while supporting team members through training, development, and opportunities for advancement.

How to Apply

Ready to start a rewarding career as a Customer Service Representative with Andy Van Horn - State Farm Agent in Cheney, Lancaster County? View the full listing and submit your application today.