Member Service Specialist

Relation Insurance is hiring a full-time Member Service Specialist in Tulsa, Tulsa County — a client-facing role for someone who thrives on solving problems and building lasting relationships within the insurance industry.

About the Role

As a Member Service Specialist at Relation Insurance, you will be the trusted first point of contact for members in Tulsa, helping them navigate their coverage with clarity and care. This on-site, full-time position is ideal for a detail-oriented professional who enjoys delivering responsive, high-quality support in a fast-moving, collaborative setting.

Key Responsibilities

• Respond to member inquiries promptly and accurately, ensuring a positive service experience at every touchpoint.
• Assist members with questions related to their insurance policies, accounts, and coverage options.
• Resolve concerns efficiently while maintaining a courteous, professional, and helpful approach.
• Maintain precise records of member interactions and follow up on outstanding requests.
• Partner with internal teams to deliver seamless, end-to-end solutions for clients.

Qualifications

• Strong verbal and written communication skills with a genuine commitment to customer satisfaction.
• Excellent organizational abilities and attention to detail.
• Capacity to manage multiple priorities in a dynamic, team-oriented environment.
• A proactive, solution-focused mindset and a willingness to learn.
• Availability to work full-time on-site in Tulsa, Tulsa County.

About Relation Insurance

Relation Insurance is a forward-thinking leader in the insurance market, known for its dedication to excellence and its drive to bring innovative solutions to clients. We foster a dynamic, collaborative culture where teamwork and continuous improvement fuel our success. With a strong track record and an ambitious vision for the future, we seek talented individuals ready to grow alongside us.

How to Apply

Ready to join the Relation Insurance team as a Member Service Specialist in Tulsa? View the full listing and submit your application via Adzuna to take the next step in your career.