Senior AI Engineer – ServiceNow Delivery Acceleration

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Cognizant is hiring a Senior AI Engineer - ServiceNow Delivery Acceleration in Des Moines, Polk County, to architect intelligent automation that reshapes how ServiceNow professional services are delivered.

About the Role

As a Senior AI Engineer - ServiceNow Delivery Acceleration at Cognizant, you will create measurable impact by designing, developing, and refining AI-driven implementation tools that accelerate and elevate ServiceNow project delivery. This full-time, on-site position in Des Moines, Polk County puts you at the intersection of applied artificial intelligence and enterprise platform engineering, where your work directly streamlines how teams plan, build, and ship ServiceNow solutions for clients.

Key Responsibilities

• Architect and build AI-powered solutions that speed up ServiceNow implementation and delivery cycles.
• Continuously optimize models, prompts, and automation workflows for accuracy, performance, and scale.
• Translate professional services delivery challenges into practical, production-ready AI capabilities.
• Partner with delivery teams, architects, and stakeholders to embed intelligent tooling into the ServiceNow lifecycle.

Qualifications

• Proven, senior-level experience engineering AI or machine learning solutions in a professional setting.
• Hands-on familiarity with the ServiceNow platform and the realities of enterprise implementation delivery.
• Strong skills in designing, building, and tuning AI systems for real-world business outcomes.
• A collaborative mindset and the ability to turn complex delivery problems into scalable technical solutions.

About Cognizant

Cognizant helps organizations modernize technology, reengineer processes, and transform the way they work. By joining the team in Des Moines, Polk County, you will contribute to engineering-led initiatives that bring advanced AI into enterprise delivery at scale.

How to Apply

Ready to advance ServiceNow delivery with applied AI? Submit your application for the Senior AI Engineer - ServiceNow Delivery Acceleration role at Cognizant through the official listing: apply here via Adzuna.