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Application Support Analyst – 26194

  • Full Time
  • Anywhere

Enverus Careers

Join Enverus and play a crucial role in ensuring exceptional support and guidance to customers and internal teams to maximize the value of our software applications.

Requirements

  • Provide front-line support for software applications via email, phone, and video call
  • Troubleshoot UI and API issues
  • Maintain organized records of customer requests with accurate documentation
  • Educate customers to help them gain value from our suite of products
  • Advocate for customer needs by sharing actionable feedback and escalating product issues
  • Provide timely updates to customers on unresolved issues
  • Investigate advanced technical issues and collaborate with team members or stakeholders to identify solutions

Benefits

  • Competitive salary
  • Benefits package
  • Opportunity to work on cutting-edge software products
  • Chance to make a meaningful impact on the energy industry

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in Spain

Spain, officially the Kingdom of Spain, is a country in Southern and Western Europe with territories in North Africa. Featuring the southernmost point of continental Europe, it is the largest country in Southern Europe and the fourth-most populous European Union (EU) member state. Spanning the majority of the Iberian Peninsula, its territory also includes the Canary Islands, in the Eastern Atlantic Ocean; the Balearic Islands, in the Western Mediterranean Sea; and the autonomous cities of Ceuta and Melilla, in mainland Africa. Peninsular Spain is bordered to the north by France, Andorra, and t

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