VirtuHire
We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls. This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions. The position offers an opportunity to earn incentives based on target achievement.
*Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).
Requirements
- Handle inbound and outbound calls professionally.
- Book appointments for specialists with leads who have expressed interest in our services.
- Follow up with clients to confirm appointments and provide necessary information.
- Maintain a positive customer experience through effective communication.
- Achieve targets and earn performance-based incentives.
Qualifications:
- Excellent verbal communication and phone etiquette.
- Experience in handling inbound and outbound calls.
- Ability to work with client lists and manage booking processes.
- Goal-oriented and motivated to meet and exceed targets.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in South Africa
South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. Its nine provinces are bounded to the south by 2,798 kilometres of coastline that stretches along the South Atlantic and Indian Ocean; to the north by the neighbouring countries of Namibia, Botswana, and Zimbabwe; to the east and northeast by Mozambique and Eswatini; and it encloses Lesotho. Covering an area of 1,221,037 square kilometres, the country has a population of over 63 million people, making it the sixth-most populated country in Africa. Pretoria is the administrative capital, while Ca
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