Snatch.Work
Accounting Support Specialists job opportunity with an established Australian B2B fintech Software-as-a-Service (SaaS) company, responsible for managing customer onboarding, resolving product functionality questions, and identifying upsell opportunities.
Requirements
- Solid accounting background
- Manage customer onboarding process
- Investigate and resolve customer support tickets
- Identify incentivised opportunities to upsell products
- Create and maintain comprehensive knowledge base resources
- Improve internal processes and enhance customer outcomes
Benefits
- 20% Performance based quarterly bonus
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Australia
Australia, officially the Commonwealth of Australia, is a country comprising the mainland of the Australian continent, the island of Tasmania and numerous smaller islands. It has a land area of 7,688,287 km2 (2,968,464 sq mi), making it the sixth-largest country in the world. Australia is the world's flattest and driest inhabited continent. It is a megadiverse country, and its size gives it a wide variety of landscapes and climates including deserts in the interior and tropical rainforests along the coast.
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