Seven AI
Role Overview
Join our growing team as the primary business and technical partner for our customers, combining customer success leadership with technical implementation depth and operational execution.
What You Will Do
Own the end-to-end customer lifecycle post-sale, lead onboarding, adoption, value realization, and expansion readiness, drive technical enablement, and serve as an accountable owner for the post-sale customer lifecycle.
Why It Might Be a Fit
5+ years of experience in Technical Account Management, Customer Success, Solutions Engineering, Implementation, or a similar customer-facing role, experience managing enterprise or strategic customer relationships in cybersecurity, AI, or other complex technology environments.
Requirements
- 5+ years of experience in Technical Account Management, Customer Success, Solutions Engineering, Implementation, or a similar customer-facing role
- Experience managing enterprise or strategic customer relationships in cybersecurity, AI, or other complex technology environments
- Strong program management skills
- Technical fluency with workflows, integrations, APIs, platform implementations, and operational systems
- Ability to translate technical concepts into clear business value
- Demonstrated history of exceptional customer advocacy
- Proven track record of driving onboarding, adoption, change management, and measurable customer outcomes
- Strong judgment in navigating ambiguity, prioritizing issues, and driving resolution
- Excellent written and verbal communication skills
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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