KMC Solutions Inc
The Senior Associate, Talent Operations is a developing individual contributor dedicated to driving the efficiency of the talent acquisition engine. While maintaining high-level operational support, this role begins to shift focus toward process optimization and system health. The Senior Associate serves as a key partner to the Manager, Talent Operations, contributing to initiatives in tool usage, analytics, and global compliance. This role is designed for a proactive problem-solver who can manage support queues while identifying ways to eliminate manual work through automation.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- Recruiter Partnership: Act as a dedicated operational partner to the recruiting team, providing guidance on workflow best practices and troubleshooting real-time system hurdles to ensure hiring speed.
- Program & Initiative Support: Provide operational support for cross-functional initiatives and talent programs, assisting with the execution of projects related to talent tools and systems.
- System Administration: Provide Tier 2 support for the Talent tech stack Greenhouse, GoodTime, Jira, etc., resolving escalated technical issues and managing backend configurations.
- Process Engineering: Identify recurring manual friction points in the recruiting lifecycle and assist in designing automated solutions to improve team-wide accuracy.
- High-Impact Coordination: Manage candidate logistics for high-priority or executive-level roles, ensuring a white-glove Talkdesk experience.
- Data & Analytics: Support the maintenance of reporting dashboards, translating raw data into insights regarding system efficiency and team performance.
- Tech Optimization: Manage the maintenance of Talent Operations documentation in NotebookLM, ensuring all system workflows and cross-functional playbooks are accurate and globally compliant.
- Experience: 24 years of experience in Talent Operations, HR, or a high-growth operational environment.
- Technical Aptitude: Proficiency with Greenhouse and Jira; ability to diagnose cross-functional workflow errors.
- Problem Solving: Demonstrated ability to perform root-cause analysis on operational bottlenecks.
- AI Adoption: Interest in evaluating and integrating AI tools to improve personal and team productivity.
- Additional relevant knowledge or experience related to the above requirements will be considered an advantage.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
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