KMC Solutions Inc
This is a remote position supporting our Australian head office. The successful candidate will assist with customer service, order processing, and administrative tasks across multiple systems. You will work closely with both our retail and wholesale teams to ensure all orders and inquiries are handled accurately and efficiently, with a strong focus on communication and attention to detail.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
- Handle inbound customer calls and email inquiries with professionalism and empathy
- Process customer sales orders, payments, and returns using NetSuite ERP
- Perform accurate data entry and reporting in Microsoft Excel
- Maintain customer and order records, ensuring accuracy and completeness
- Support the team with general administrative tasks, filing, and documentation
- Coordinate with other departments to resolve order or stock-related issues
- Uphold company standards for service excellence and timely communication
- Excellent command of English (written and spoken); clear and confident communicator
- Experience using NetSuite ERP (required)
- Proficiency in Microsoft Excel (VLOOKUP, formulas, pivot tables preferred)
- At least 2 years of experience in customer service, order management, or administrative support
- Strong attention to detail, accuracy, and organisational skills
- Ability to work effectively in a fast-paced, multitasking environment
- Reliable internet connection and a quiet workspace suitable for remote work
- Willing to work Australian business hours (7:00 AM – 4:00 PM PH time)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
More jobs at KMC Solutions Inc
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.