Sigma Connected Group
Sigma Connected Group — Cape Town City Centre, Cape Town Region
As the Workflow Manager you will take on a dedicated role within the Complaints Team, overseeing the allocation, prioritization, and management of complaint cases. You will ensure efficient workflow distribution by assigning cases appropriately across the team. You will monitor and enforce adherence to service level agreements (SLAs) to ensure timely resolution of complaints. You will balance work…
To apply for this job please visit www.adzuna.com.
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