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Customer Care Specialist (Remote)

Aogarcia Agency · Winnipeg, Manitoba

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Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

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Fit summary

Strong fit if you enjoy remote, people-facing problem-solving, careful record-keeping, and steady phone or chat work for a customer care team listing Winnipeg as the base location.

Day in the role

As a remote Customer Care Specialist at Aogarciaagency, a typical day means handling customer questions by phone or chat, logging inquiries and complaints, following up on resolutions, and updating account or order records in company systems—aligned with standard customer service representative work.

Skills to emphasize

FAQ from this listing

Is this role remote?

Yes. The listing is marked remote, with Winnipeg, Manitoba as the location context.

What does the job involve day to day?

Helping customers, logging cases, confirming resolutions, and handling account or service updates—standard customer care specialist duties.

How should I check the employer?

Company detail in open sources is limited; verify contacts, never pay to start work, and confirm offers through independent channels.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

O*NET source

Company facts (cached)

Website: bbb.org

Public cache only — not an employee review.

Role overview (listing rewrite)

Work From Home - Customer Care Specialist at Aogarciaagency in Winnipeg, Manitoba | Full Time Remote Position What This Role Involves This role offers a flexible schedule and 100% remote work. You will connect with clients who have expressed interest in learning about available benefit options through virtual meetings. Your responsibilities include understanding each client's needs, providing personalized guidance, assisting them through the enrollment process, and building lasting relationships by delivering exceptional customer service. Core Duties Meet virtually with clients interested in benefit options Understand and address each client's specific needs Provide personalized guidance during the enrollment process Deliver professional and caring customer service to build lasting relationships Who We're Looking For We are seeking self-motivated, goal-oriented individuals who are coachable and eager to learn. Strong communication skills are essential as you will be helping others. Dependability, professionalism, and organization are key traits we look for in candidates. Comfort with working independently in a remote environment is also required. Previous customer service or sales experience is an asset but not necessary. More About Aogarciaagency Aogarciaagency offers a supportive team environment where you can grow based on your performance. You will have access to comprehensive training and ongoing mentorship, as well as the opportunity for performance-based career advancement. Our team uses industry-leading technology and resources to ensure you are equipped with all necessary tools. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Greater flexibility to support your lifestyle, growth opportunities based on performance, and a supportive team invested in your success await. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-17 UTC · getajob.ai