WP Buffs
WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.
Common tasks include:
- Managing support tickets
- Site edits within WordPress
- Plugin, theme and core updates
- Security optimizations
- Performance optimizations
- Down or broken sites
- Talking with hosting support teams
- Handling clients concerns or complaints
You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.
Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.
Requirements
- Clear, friendly, error-free written English communication
- Attention to detail
- Ability to follow instructions
- Critical thinking and creative problem solving skills
- At least 2 years of professional experience with WordPress websites
- Reliable internet access
Benefits
- Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
- Regular pay increases with seniority
- Flexible schedule
- Work from home or anywhere you want
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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