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Website: hireoverseas.com
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Hire Overseas, a design-led greeting cards and gifting brand, is hiring a Wholesale and Operations Manager for a full-time position based in the Philippines. You will own the complete wholesale function end-to-end, managing retail accounts across the UK, EU, USA, Canada, and Australia while driving new business, developing products, sourcing globally, processing orders, and forecasting revenue. Role Overview This is the most critical operational hire for our business. You will manage existing retail relationships with department stores, off-price chains, and gift retailers; open new accounts; brief product development with our design team; source and negotiate with suppliers; process purchase orders; manage logistics and invoicing; and run revenue forecasts. You'll be equally comfortable negotiating with a buyer, confirming a supplier quote, and catching a tax code error on an invoice. Every detail matters—a single wrong SKU or missed deadline cascades into invoice bounces and shipment delays. This role requires UK business hours availability and daily use of AI tools including Claude to accelerate outreach, data processing, and administrative tasks while maintaining rigorous accuracy. Key Responsibilities Prospecting: Reach out consistently to new wholesale buyers, build a structured prospect pipeline, and target opening at least two significant new retail accounts per year across priority regions Account Management: Own relationships with established retailers, adapt range presentations to each buyer's seasonal calendar and pricing architecture, and manage multi-country, multi-banner order requirements Product Development: Brief the design team with buyer requests, approve mock-ups and production templates, and drive seasonal design pipelines to buyer review deadlines Supplier Management: Source quotes from factories in China and the UK, negotiate pricing by quantity and finish, and identify new suppliers against ethical certification standards including BSCI, SMETA, or WRAP Unit Economics: Calculate true landed cost and margin for every order, validate supplier quotes against margin models, and present financial recommendations to leadership Order Processing: Review purchase orders for SKU, price, currency, quantity, and delivery accuracy; complete sales orders in the system; and reconcile purchase orders with invoicing Logistics and Compliance: Book freight to KPI deadlines, manage export documentation, and ensure adherence to each retailer's packing, labelling, and specification requirements Invoicing:…
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