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WGL – Customer Experience Analyst

  • Full Time
  • Anywhere

AltaGas

AltaGas — Springfield, Fairfax County

Job Description Position Summary The Customer Experience Analyst reports to the Manager, Customer Experience and will support Washington Gas’s customer experience (CX) strategy by capturing and analyzing customer feedback across data sources, visualizing experiences through journey maps, and surfacing actionable insights that inform operational and strategic improvements across departments. Tasks …

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