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Prepare STAR stories on multi-workstream CIS or ERP-style go-lives, utility client constraints, and senior escalation. Be ready on estimation, vendor management, and how you drive outcomes under regulatory and peak-season windows. Ask about the CIS stack, team mix (Accenture vs client), and travel to Grandview Heights / client sites.
Strong fit if you have utilities or CIS/ERP transformation leadership at manager+ level and can operate in a consulting model (billable delivery, client presence). Weaker fit if you want pure hands-on engineering without program ownership or cannot support on-site work in the Columbus area.
As a Utilities Industry Senior Manager focused on CIS (Customer Information Systems) transformation at Accenture, a typical day centers on client utility stakeholders: shaping CIS modernization scope, aligning process and data cuts, steering delivery teams and vendors, and escalating risks. Expect workshop facilitation, status with client executives, solution trade-offs (billing, metering, CRM/CIS platforms), and proposal or change-order work for multi-year programs.
Prioritize utilities domain (regulated retail ops, meter-to-cash), CIS package knowledge, large transformation delivery (waterfall/agile hybrid), stakeholder management, and data migration/cutover discipline. No certification list or costs were provided for this posting.
The listing is for Grandview Heights, Franklin County, with remote flagged off—plan for local or client-site presence unless the offer states otherwise.
Customer Information Systems work for utilities: modernizing billing, customer, and meter-related platforms and processes, usually as multi-year programs.
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Website: accenture.com
Accenture plc is an Irish domiciled technology consulting company headquartered in Dublin, Ireland for tax purposes. Founded in 1989 in the United States, Accenture provides information technology and management consulting services across 120 countries globally.
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Senior Manager, CIS Transformation at Accenture in Grandview Heights, Franklin County About the Role Accenture is seeking a Senior Manager for its CIS (Core Information Systems) Transformation team. This role will be based in Grandview Heights, Franklin County and requires full-time commitment. Lead transformation initiatives within the utilities industry to drive digital core and AI capabilities. Collaborate with cross-functional teams to deliver high-impact projects that enhance operational efficiency and customer experience. Develop and manage project plans, budgets, and timelines for complex transformation programs. Mentor junior team members and contribute to the development of a high-performing team culture. Core Duties The Senior Manager will be responsible for: Driving digital core and AI initiatives within the utilities industry. Leading cross-functional teams to deliver transformation projects that enhance operational efficiency and customer experience. Developing and managing project plans, budgets, and timelines for complex transformation programs. Mentoring junior team members and contributing to a high-performing team culture. Who We're Looking For We are looking for an experienced Senior Manager with a proven track record in leading digital core and AI initiatives within the utilities industry. Key requirements include: Minimum of 8 years of experience in the utilities industry, with at least 5 years in a senior management role. Demonstrated success in delivering large-scale transformation projects involving digital core and AI technologies. Strong leadership skills to mentor and develop junior team members. Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams. Why Join Accenture At Accenture, you will have the opportunity to: Work alongside talented professionals in a dynamic environment that fosters innovation and growth. Contribute to projects that make a meaningful impact on our clients' businesses and society as a whole. Access extensive training and development programs to further your career. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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