Novellia
Novellia is a company that provides access to health data for people in the US. They work with researchers to turn health insights into life-changing action. The company is growing rapidly and is looking for a User Support & Operations Specialist to help users feel supported and empowered.
Requirements
- 1-3 years of experience in user operations, customer success, or support
- Strong communication skills
- Experience triaging and pushing for solutions that users need
- High empathy and curiosity
- Comfort working with ownership and through ambiguity across teams in a fast-paced, remote environment
- Experience quickly learning and leveraging workflow software and other technology
Benefits
- Remote work option
- Equal opportunity employer committed to building a diverse, inclusive team
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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