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Prepare examples of customer service under stress, teamwork on shift coverage, and how you would handle noisy neighbors or policy exceptions in a student community. Ask about scheduling, after-hours expectations, and training for Greystar site tools.
Strong fit if you want hands-on, on-site student living work in Austin with a large multifamily operator. Less fit if you need remote work (listing is on-site) or purely corporate RE roles without resident contact.
As a Community Assistant at Union on 24th (student living) for Greystar Management Services in Austin, a typical day centers on resident-facing ops: greeting prospects and residents, tour support, package and amenity desk coverage, event setup, work-order intake, and light policy enforcement under on-site managers. Peak load tracks move-in/out, class calendars, and evening/weekend community presence rather than back-office leasing analytics.
Useful skills: resident service, conflict de-escalation, basic property software, event logistics, and clear written updates. No certified training list was provided for this family.
No. The listing is for Austin, Travis County, with remote set to off—expect on-site presence at Union on 24th.
It develops and manages multifamily and related real estate at global scale; Management Services runs communities day to day.
None were provided for this posting; confirm with the employer if first aid, fair housing, or site-specific training is required after hire.
Website: greystarmanagementservices.com
Greystar Real Estate Partners is an international real estate developer and manager based in the United States. As of 2023, Greystar had over $76 billion in gross assets under management, and operated in 17 countries.
Public cache only — not an employee review.
Community Assistant (Student Living) at Greystar Management ServicesAustin, Travis County Role Overview The Community Assistant position at Greystar Management Services in Austin, TX is a part-time role focused on enhancing the living experience for students. This role involves managing day-to-day operations of student housing communities, ensuring resident satisfaction through excellent customer service and community engagement. Your Responsibilities Assist with the daily operation of the community, including maintenance requests and emergency situations Communicate effectively with residents to resolve issues and concerns Participate in organizing and executing community events and activities for students Support the implementation of policies and procedures related to resident services Ensure adherence to safety and security protocols within the community What You Bring A strong commitment to customer service and a positive attitude towards residents Excellent communication, organizational, and problem-solving skills The ability to work effectively in a team environment as well as independently Basic knowledge of property management software and systems (training provided) Prior experience in community or residential management is preferred but not required About Greystar Management Services Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately and submit your resume along with a cover letter highlighting relevant experience in community management or related fields.
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