Easy Outsource
This is a remote position.
- Manage daily communications across email, chat, meetings, and travel platforms including Sabre, Travefy, Axus, booking systems, and supplier websites.
- Support lead agents in creating customized luxury FIT travel itineraries including flights, hotels, cruises, transfers, and related services.
- Research destinations, pricing, availability, and travel options to prepare tailored client proposals.
- Participate in daily check-ins to review priorities, progress, and resolve issues.
- Present travel options to clients, manage revisions, and secure confirmations.
- Finalize bookings with suppliers using multiple travel platforms while ensuring accuracy.
- Verify client documents, process payments and deposits, and manage booking updates or changes.
- Prepare invoices, confirmations, itineraries, and travel documentation for clients and partners.
- Coordinate next steps with clients and suppliers before and after booking.
- Provide ongoing support for itinerary changes, cancellations, and travel-related concerns.
- 1–2 years of experience in a travel agency or similar role
- Experience with travel industry tools (e.g., Sabre, Tern, Travefy, or similar systems)
- Strong attention to detail and ability to manage complex travel arrangements
- Highly organized with the ability to manage multiple tasks and deadlines
- Comfortable working with minimal instructions and taking initiative
- Tech-savvy and capable of navigating multiple systems and platforms efficiently
- Strong communication skills (written and verbal)
- Coachable, curious, and eager to grow within the travel industry
- High level of focus, accountability, and follow-through
- Experience supporting a lead travel agent or working in luxury FIT travel
- Exposure to high-end travel planning, suppliers, and destination management
- 2-week paid work trial to assess fit and performance
- 3-month probationary period with structured ramp-up
- Expected to be fully operational by the end of the probation period
- Compensation review after 6 months, with annual reviews thereafter
- Performance-based bonuses may be offered
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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