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Be ready to walk through handling a busy radio queue, logging vehicle data under time pressure, de-escalating public complaints, and documenting citations so they stand up in court. Expect scenarios on prioritization when multiple violations or complaints arrive at once, and how you maintain gear and accuracy in the field.
Strong fit if you are calm on radio, detail-oriented with records, comfortable with outdoor/field-adjacent enforcement support, and willing to own documentation through court. On-site Richmond, Canada role (not remote); company profile data was not supplied.
As a Traffic Control Dispatcher at Glengroup in Richmond, Canada, your day centers on radio and system coordination: taking and making dispatch calls about parking violations and complaints, then entering and retrieving vehicle registration, ID, and status data on handheld computers.
You support field compliance work—assigned-area patrols by vehicle or on foot, warnings and citations for illegal parking, equipment upkeep (handhelds, citation books, rain gear, chalk, cones)—and may appear at hearings on contested citations.
Build strength in radio dispatch communication, accurate vehicle/status data entry on handheld systems, local parking ordinance application, citation writing, equipment care, and clear testimony for contested hearings. No certification list or costs are provided in the source data.
Source tasks mix radio dispatch and data entry with patrol, citations, equipment upkeep, and court appearances—expect both coordination and compliance support.
Handheld computers for vehicle registration/ID/status, radio for violation and complaint calls, plus citation books and field supplies such as chalk and cones.
See O*NET summary 33-3041.00 for tasks and related titles tied to this listing’s occupation data.
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Website: ats.rippling.com
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Glengroup is hiring a Traffic Control Dispatcher in Richmond, Canada for a full-time role that keeps local worksites moving safely and efficiently. About This Position This full-time Traffic Control Dispatcher position with Glengroup is based in Richmond, Canada and centres on the real-time coordination of crews and resources that keep roads and work zones secure. You will serve as the central link between the office and field teams, handling the flow of information that allows projects across the Richmond area to proceed without unnecessary delays. The role suits candidates who thrive on clear direction, rapid problem-solving, and the practical application of traffic control standards every shift. What You'll Do Dispatch traffic control personnel and essential equipment to construction, maintenance, and event sites throughout the Richmond region Build and continually refine daily schedules according to project priorities, weather shifts, and crew availability Maintain clear radio and phone contact with flaggers and supervisors to relay updates, directions, and status changes Track job progress in real time and confirm that all traffic control setups meet established safety and regulatory requirements Log dispatch details, radio traffic, and any incidents accurately so records remain complete and accessible Reallocate people or gear quickly when emergencies or sudden operational changes arise What We're Looking For Demonstrated skill at handling multiple concurrent tasks while staying composed under time pressure Clear, professional verbal communication for effective liaison with field staff, clients, and internal partners Working knowledge of standard traffic control practices, safety rules, and radio protocols Strong organisational habits and careful attention to scheduling and documentation details High school diploma or equivalent, with previous dispatch or traffic control experience considered an asset Comfort using computers, scheduling tools, and mobile communication devices in a dispatch environment Working at Glengroup Glengroup is hiring for this role and offers a supportive team environment. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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