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Be ready to walk through how you prioritize aging AR, work a denial end to end, and when you rebill versus appeal. Prepare examples of accuracy under volume and how you escalate stuck claims. Ask about systems used, temporary assignment length, and performance metrics for follow-up.
Strong fit if you are detail-oriented, comfortable with repetitive queue work, and steady under payer pushback. Temporary scope suits candidates who want healthcare billing experience without a long-term commitment stated in the listing.
As a Temporary Insurance Follow-up Specialist at St. Charles Health System, you would work open insurance balances: check claim status, resolve denials or missing info, rebill or appeal when needed, and document payer contacts in the billing system. Expect queue-driven work, clear turnaround targets, and coordination with coders, billers, and patient financial services until accounts are paid or correctly adjusted.
Prioritize payer portals, claim status tools, and clean documentation of follow-up actions. Strengthen denial reason analysis, basic medical billing terminology, and polite, precise payer communication. No certification list or costs were provided for this posting.
The listing marks remote as no; expect on-site or site-based work unless St. Charles states otherwise in the offer.
Tracking unpaid claims, fixing denials or missing data, contacting payers, and updating accounts until balances clear or are correctly written off.
No certification family or resources were supplied for this job; confirm any preferred billing credentials with the hiring team.
Website: stcharleshealthsystem.com
Public cache only — not an employee review.
St. Charles Health System is hiring a Temporary Insurance Follow-up Specialist to join its Single Billing Office and help resolve payer denials while keeping the revenue cycle moving accurately and on time. About the Role This Temporary Insurance Follow-up Specialist position with St. Charles Health System is a six-month assignment focused on working entry- to intermediate-level insurance denials. You will partner with payers, community providers, fellow Single Billing Office (SBO) teams, and other departments to research, appeal, and resolve claims. The role pays $22.30–$30.11 per hour depending on experience and is not benefits-eligible. While based in the United States, this role may be performed remotely from a St. Charles-approved state: Oregon, Arizona, Arkansas, Florida, Idaho, Missouri, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Tennessee, Utah, or Wisconsin. Please apply only if you live in (or plan to relocate to) one of these states. Key Responsibilities Investigate and resolve simple-to-intermediate denials through research, appeals, claim corrections, rebilling, record submission, and escalation. Handle denial types such as authorizations, medical necessity, coordination of benefits, duplicates, non-covered services, NCCI edits, and payer-specific billing requirements. Verify and update insurance coverage using EHR tools, payer portals, and direct payer phone contact. Pursue no-response claims, locate missing payments with Cash Management, submit corrected claims, and process late charges. Generate itemized statements and medical records, update claim data, and document clearly in the patient health information system. Flag recurring payer issues to SBO leadership and support Lean continuous-improvement efforts. Qualifications Required: high school diploma or GED. Preferred: coursework in medical terminology, revenue cycle functions (such as RHIT or medical coding), and Microsoft Office applications. Preferred certifications: CHFP, CRCR, CSAF, CSPR, RHIT, or Certified Coding Specialist. Entry- to intermediate-level understanding of payer reimbursement methods, billing guidelines, and coding requirements. About St. Charles Health System St. Charles Health System serves a multi-hospital and medical group organization, guided by a vision of creating America's healthiest community and values of accountability, caring, and teamwork. The SBO team delivers transparent, seamless billing and collection services for patients and customers. How to Apply Ready to support St. Charles Health System as a Temporary Insurance…
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