Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through cash discrepancies, polite de-escalation with a frustrated customer, and how you stay accurate under queue pressure. Reference O*NET-style tasks: payments, receipts/refunds, and keeping stations staffed and funded.
Strong fit if you like face-to-face service, numbers, and process discipline in a major Australian bank branch setting—not remote work.
As a Teller at Westpac Group in the Richmond Valley / Lismore region (on-site), a typical day centres on branch cash and customer service: take payments by cash, cheque, card, voucher, or debit; greet customers; issue receipts, refunds, credits, or change; answer product questions and resolve complaints; and keep tills funded and accurate per bank controls.
Focus on accurate cash handling, polite frontline service, basic product knowledge, and complaint resolution. No certification family or costed cert resources were supplied in DATA.
No. The listing sets remote to 0 for Richmond Valley / Lismore Region.
Core work matches O*NET teller/cashier tasks: take payments, issue change and receipts, greet customers, and fix simple service issues under branch cash rules.
See the Westpac Wikipedia overview and westpac.com.au; no Glassdoor/Indeed ratings are in DATA.
Public-domain labor data — prepare examples for 2–3 of these.
Website: westpac.com.au
Westpac Banking Corporation is an Australian multinational banking and financial services company headquartered at Westpac Place in Sydney.
Public cache only — not an employee review.
Teller — Westpac Group — Richmond Valley, Lismore Region The Opportunity As a Teller at Westpac Group in the Richmond Valley, Lismore Region, you will be the first point of contact for customers visiting our branch. Your role is to create a welcoming and supportive experience from the moment they walk in, engaging in meaningful conversations to uncover their needs. Utilize your knowledge of Westpac's financial products and services to support their holistic banking needs. Responsibilities Welcome customers and provide exceptional service Engage in meaningful conversations to understand customer needs Utilize knowledge of Westpac’s financial products and services to meet customer needs Create a positive and supportive experience for all customers Who We're Looking For We are seeking a highly motivated individual with excellent communication skills. You should have a strong understanding of banking operations and be able to handle multiple tasks efficiently. Previous experience in a similar role is advantageous, but not mandatory. About the Company Westpac Group is a leading financial services provider, offering a wide range of products and services to individuals and businesses. Our commitment to customer service and innovation drives us to deliver exceptional experiences for our clients. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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