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Strong fit if you like independent UK field work, clear procedures, and respectful public contact for Capita’s licence-related operations—less so if you want fully remote desk work.
As a Capita Television Licence Field Officer you plan a local route, visit households and premises, check licence status, explain obligations clearly, record outcomes accurately, and escalate issues per Capita process. Expect outdoor/doorstep time, polite conflict handling, and end-of-day digital updates.
No—the listing is UK-based with remote set to off; expect in-person visits.
Capita is a major UK BPO and professional services company serving government and private clients (Wikipedia).
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Website: nyc.gov
Capita plc is an international business process outsourcing and professional services company headquartered in London. It is the largest business process outsourcing and professional services company in the United Kingdom, with an overall market share of 29% in 2016, and has clients in central government, local government and the private sector. It also has a property and infrastructure consultancy division which is the fourth largest multidisciplinary consultancy in the UK. Roughly half of its turnover comes from the private sector and half from the public sector. Whilst U…
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CAPITA - UK £31,650 Company Car or Car Allowance | Flexible Schedule About the Role Join Capita as a Television Licence Field Officer and play a key role in supporting local communities. You will visit customers at their homes to discuss TV licence requirements, explain available solutions, and assist them in taking the next steps. Key Responsibilities Visit customers at their homes to provide support with TV licences Discuss TV licence requirements and explain available solutions Help customers take the necessary steps for their TV licensing needs Provide full training and support during your tenure Enjoy a flexible schedule that allows you to work independently What You Bring A passion for helping the community Excellent communication skills The ability to build rapport with customers A flexible and adaptable approach to work About Capita Capita is a leading provider of services that support the public sector, helping to improve lives by delivering essential services. As part of our team, you will be contributing to local communities while enjoying competitive pay and benefits. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Don't miss this opportunity to join a company that values its employees and their contributions to society.
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