AppMySite
This is a remote position.
- Develop high-quality content for our SAAS based software, ensuring it is concise, clear, and easy to understand for a non-technical audience.
- Collaborate with cross-functional teams, including developers, product managers, and customer support, to gather information and understand the features and functionalities of our product.
- Write user-friendly content, such as tooltips, how-to-guides, tutorials, FAQs, and troubleshooting articles, to help users navigate our platform and resolve common issues.
- Translate complex technical concepts into simple language that is accessible to non-technical users.
- Regularly update and maintain existing content to ensure accuracy, relevancy, and alignment with the latest product updates.
- Collaborate with the design team to create visually appealing and intuitive designs, screenshots, and visuals to enhance the understanding of the content.
- Continuously improve content quality by gathering user feedback, analyzing user behavior and making data-driven recommendations for improvements.
- Apply UX writing principles to ensure a seamless and user-friendly experience across all content touch points.
Profile:
- Proven experience as a technical writer or content writer, preferably in a SaaS or technology environment.
- Exceptional writing and editing skills, with the ability to explain complex technical concepts in simple terms.
- Experience in UX writing, creating user-centered content that guides users through interfaces.
- Experience in creating content for a non-technical audience is highly desirable.
- Familiarity with content management systems (CMS) such as WordPress, Shopify, Wix etc would benefit.
- Good communication skills
- Good, positive attitude
- Good problem-solving skills
- Good IQ
- Lots of common sense
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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