Military, Veterans and Diverse Job Seekers
Job Duties:
- Provide support to Ting customers by phone and email
- Create and maintain clear, concise and accurate documentation for internal and external use
- Act as liaison to ensure smooth operations and service delivery to all customers and partners
- Identify, report, and document technical issues to help isolate and resolve issues in a timely manner
- Support Engineering team with testing software and hardware
- Troubleshoot issues down to the root cause
- Perform other duties as required
Requirements:
- Associates Degree or valid (up to date) certification in related field
- 2 years’ work experience in a technical support or customer support role
- A willingness and ability to participate as a member of a team in a rotating schedule, including nights, weekends and holidays
What We Offer:
- Competitive salary + equity
- Freedom – ability to make, own, and carry out decisions
- Health, dental, and vision insurance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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