Nile Bits
We are seeking a skilled and service-oriented Technical Support & Software Integration Specialist to provide high-quality customer support and deliver seamless software integrations across client environments.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
- 3 to 5 years of experience in technical support, software integration, or service management
- Strong written and spoken English communication skills
- Experience in enterprise software environments; exposure to financial or wealth management systems is highly desirable
- Strong hands-on experience with Oracle Database, including SQL and PL/SQL
- Experience with CI/CD pipelines
- Familiarity with cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure
- Understanding of microservices architecture
- Experience with software testing tools, including unit and system-level testing
- Solid knowledge of software design, development, debugging, and deployment methodologies
- Experience with Apache Subversion (SVN) and other version control systems
- Strong analytical and problem-solving capabilities
- Excellent client-facing, communication, and relationship management skills
- Ability to manage expectations and resolve conflicts effectively
- High attention to detail and ability to perform under pressure
- Fast learner with a proactive and flexible mindset
- Willingness to work outside regular business hours when necessary to resolve critical issues
- Willingness to travel internationally on occasion
Benefits
- All employees benefits for free
- Social insurance
- Open-door management policy
- Full Medical insurance
- Accommodation and Transportation Allowance
- Friendly environment that values innovation and efficiency
- Exciting opportunities for career growth and talent development
- Feedback encouragement
- Recognition and reward programs
- Competitive salaries and incentives
- Friendly environment
- Flexible and Comfortable schedule
- Fun committees
- Monetary rewards
- Fun, smart and creative people
- Career possibilities with growing team
- Paid vacations
- Social benefits
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Egypt
Egypt, officially the Arab Republic of Egypt, is a country spanning the northeast corner of Africa and southwest corner of Asia via the Sinai Peninsula. It is bordered by the Mediterranean Sea to the north, Palestine and Israel to the northeast, the Red Sea to the east, Sudan and the Sahara to the south, and Libya to the west. The Gulf of Aqaba in the northeast separates Egypt from Jordan and Saudi Arabia. Cairo is the capital, largest city, and leading cultural centre, while Alexandria is the second-largest city and an important hub of industry and tourism. With over 107 million inhabitants,
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