Walkme
WalkMe, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today’s complex digital landscape. By leveraging WalkMe’s features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.
Together, SAP and WalkMe form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP’s robust ERP solutions while seamlessly enhancing user experience and productivity with WalkMe’s intuitive digital adoption platform.
As a Technical Support Engineer, you will report to the Support Manager. You will be the trusted point of contact for WalkMe’s portfolio of customers, beginning from the point of sale and extending through onboarding, project success, and renewals. As a Technical Support Engineer, you will play a crucial role in delivering prompt and effective solutions to our customers, ensuring we meet our Service Level Agreements (SLAs) and achieve high customer satisfaction. Additionally, you will actively contribute to our knowledge base and customer community, enhancing the overall customer experience.
To apply for this job please visit jobs.lever.co.
About this role & career path
Working in Tel Aviv
Tel Aviv, officially Tel Aviv-Yafo, and also known as Tel Aviv-Jaffa, is the most populous city in the Gush Dan metropolitan area of Israel. Located on the Israeli Mediterranean coastline and with a population of 494,900, it is the economic and technological center of the country and a global high-tech hub. If East Jerusalem is considered part of Israel, Tel Aviv is the country's second-most-populous city, after Jerusalem; if not, Tel Aviv is the most populous city, ahead of West Jerusalem.
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