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Expect cross-functional program scenarios: dependency maps, incident-adjacent rollouts, tradeoffs under reliability constraints, and how you drive alignment without direct authority. Use Stripe’s public product surface only as context for infrastructure impact, not as invented process detail.
Strong fit if you enjoy owning ambiguous platform programs at a high-scale fintech SaaS company and can translate engineering constraints into executable plans for service infrastructure.
As Technical Program Manager for Service Infrastructure at Stripe, you would coordinate multi-team delivery on core platform services that power payments reliability, capacity, and developer-facing infrastructure. Typical work includes sequencing dependencies, running risk and milestone reviews, and aligning eng and product on rollout and ops readiness.
Prioritize program execution for distributed systems, stakeholder management, risk and capacity planning, and clear written status for platform initiatives. Deep payments domain helps but is secondary to shipping complex service work.
Stripe provides payment-processing software and APIs so businesses can accept payments online and in apps.
It is dual-headquartered in South San Francisco, California, and Dublin, Ireland.
Stripe was founded in 2010.
Website: stripe.com
Stripe, Inc. is an Irish and American multinational financial services and software as a service (SaaS) company dual-headquartered in South San Francisco, California, United States, and Dublin, Ireland. The company primarily offers payment-processing software and application programming interfaces for e-commerce websites and mobile applications.
Public cache only — not an employee review.
Tech Program Manager, Service Infrastructure at Stripe in United States About This Position The Technical Program Manager role within the Service Infrastructure team at Stripe is pivotal for driving large-scale technical programs that span multiple engineering organizations. You will be responsible for planning, communication, and steering the execution of these programs to solve complex problems and enable product engineering teams across Stripe. Your work will directly impact the efficiency and reliability of our internal platforms, contributing significantly to the growth and success of Stripe's mission. Day-to-Day Responsibilities Collaborate with engineering and product management leaders to plan and execute large-scale technical programs that address complex challenges. Ensure effective communication and alignment across multiple teams to minimize disruption and maximize productivity. Implement scalable solutions that benefit the entire company while maintaining a focus on regulatory compliance and developer productivity. Work closely with Service Infrastructure to enable engineering teams to achieve their highest potential through optimized infrastructure. Skills & Qualifications Strong experience in program management, particularly in technical environments. Adept at cross-functional collaboration and leadership. Excellent communication and organizational skills. Experience with financial services or payment systems is a plus. Ability to handle complex problems and drive solutions that scale across the organization. More About Stripe At Stripe, we are dedicated to increasing the GDP of the internet by providing robust financial infrastructure for businesses. Our mission is to empower millions of companies—from startups to global enterprises—to accept payments, grow their revenue, and seize new business opportunities. We strive to create a seamless and secure experience for developers while maintaining minimal regulatory friction. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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