Mapbox
Mapbox is seeking a Technical Program Manager (TPM) to deliver strategic programs for our key customers. This is a high-impact role in a dynamic environment where you will drive key programs from program kickoff through initial launch and beyond.
Requirements
- 5+ years of experience leading enterprise software implementations or Professional Services delivery in a post-sales environment.
- Proven ownership of complex, multi-stakeholder enterprise deployments from kickoff through production launch.
- Demonstrated success managing scope, SOW execution, change management, and customer escalations.
- Deep customer empathy paired with disciplined execution.
- Customer-centric mindset, proactively representing the customer internally and ensuring their business objectives drive implementation priorities.
- Technical fluency with an understanding of cloud architectures, API/SDK integrations, and enterprise technical ecosystems deeply enough to anticipate risk and guide execution credibly.
- Effective communication, engaging effectively across audiences from developers to senior leaders with clarity, confidence, and precision, with strong verbal and written communication skills.
- Cross-functional influence, effectively navigating matrixed organizations, aligning Sales, Product, Engineering, Support, Solutions Architecture, and Executive Leadership to deliver customer outcomes.
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Parental Leave
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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